Dalma Mall – Winter Surprises

Embark on a sensational journey at Dalma Mall, where each shopping spree, delectable meal, and entertaining moment promises extraordinary experiences.

Unlock the door to thrilling rewards with every AED 500* spent – your key to unveiling the Winter Dream Surprise Box. Dive into the excitement and unbox a total of AED 100,000 just waiting to be discovered.

Shop, dine, and entertain your way to unforgettable delights at Dalma Mall!

Terms & Conditions:

1. Eligibility:

• Winter Surprises offers eligible customers the chance to unlock exciting rewards with every AED 500 spent at the mall during the promotion period. Each eligible customer will have the opportunity to unbox a 'Winter Surprise' Gift Box displayed at the mall, with a chance to win a surprise.
• To be eligible, customers must meet the minimum spend requirement of AED 500 in a single transaction or across the three categories – Shopping, Dining & Entertainment – totalling AED 500 or more.
• Each customer is entitled to a single opportunity to unlock/unbox a Winter Surprise Gift Box."
• Every eligible customer should complete the registration form for the promotion. The Registration form will be available only at the Customer Service Desk on the Ground floor. Scan the QR Code and complete the registration process.

2. Activity Date:

• The promotion commences on December 24, 2023, at 10:00 AM and will conclude on January 13, 2024, at 10:00 PM or 11:00 PM (An hour before the standard Mall trade hours).
• The promotion lasts only till the prizes lasts.

3. Participating Outlets:

• The following retail outlets are excluded from the promotion - Carrefour, Travel, Typing, Transportation, Service Outlets (Du, Etisalat, EZ Taxi, Royal Steam, etc.,), Money Exchanges, Banks, and other Bill/Utility payment kiosks/stores.

4. Promotion Rewards:

• The cumulative prize pool for this promotion amounts to AED 100,000 in Dalma Mall Gift Vouchers. Surprize Boxes distributed during the promotion will contain Gift Vouchers ranging from AED 50 to AED 1,000. The promotion will conclude when all prizes are claimed.

5. Prize Redemption:

• Winners must claim their prizes within [specified duration] from the date of notification.
• Prizes not claimed within the stipulated timeframe will be forfeited, and Dalma Mall reserves the right to select an alternative winner.

6. Acceptance of Terms & Conditions:

• Participants fully and unconditionally agree to and accept all the Terms & Conditions and the decisions of Dalma Mall Management, which are final and binding in all matters related to the Promotion.

7. Promotional Consent:

• By participating in this promotion, the participant(s) give consent to receive promotional information from Dalma Mall.
• Participant information collected will not be shared with any third party.

8. Right to Alter Terms and Conditions:

• Dalma Mall reserves the right to alter/add to the terms and conditions as deemed necessary.

9. Modification of Promotion:

• Dalma Mall reserves the right to modify, suspend, or terminate the promotion at any time without prior notice.
• In the event of unforeseen circumstances or force majeure, Dalma Mall may alter the promotion or its duration.

10. Prize Substitution:

• Dalma Mall reserves the right to substitute the prize with another of equal or greater value if circumstances beyond its control necessitate such a change.

11. Liability Waiver:

• Participants release Dalma Mall, its affiliates, partners, and employees from any liability arising from or in connection with the promotion.

12. Exclusion of Dalma Mall Management Employees and Associates:

• Dalma Mall Management employees, its associates (suppliers/contractors/agencies), and Tenant Staff, or their families are not eligible to participate in the promotion.
• In case of any doubt regarding the eligibility of a participant, the details will be scrutinized, and Dalma Mall Management's decision will be final and binding.

13. Winner Authentication:

• Upon being selected as a winner, the participant agrees to provide all necessary information requested by the Mall Management to authenticate their identity and claim the prize.
• By participating in the promotion, participants acknowledge and agree to abide by these Terms and Conditions. Dalma Mall reserves the right to disqualify participants who do not comply with these rules.

14. Fraudulent Activities:

• Any attempt to manipulate or compromise the integrity of the promotion, including but not limited to multiple entries by the same participant, will result in disqualification.
• Dalma Mall reserves the right to take legal action against any participant involved in fraudulent activities.

15. Dispute Resolution:

• Any dispute arising from or in connection with the promotion shall be resolved amicably between the parties.
• In the event of a failure to reach an agreement, the matter will be referred to the appropriate legal authorities.

16. Governing Law:

• The promotion is governed by the laws of the region. Participants agree to submit to the exclusive jurisdiction of the courts in UAE in case of any dispute.

17. Use of Participant Information:

• Participants agree to the use of their names, photographs, nationality, and likeness for promotional/advertising purposes without charge.
• Participants agree to make themselves reasonably available for promotional purposes. The ensuing copyright will rest with Dalma Mall without any claim for compensation from the participants.

18. Participant Responsibility:

• Participants shall be responsible for providing complete and accurate information for registration.
• Registrations at the Customer Service Desk will close by 11PM every day. Any Registration request received post 11PM for the day, will be the advised with instructions to be followed to still be a potential participant for the promotion.
• Dalma Mall does not hold itself responsible for incorrect information provided by participants.